Frequently Asked Questions

You've got questions; we've got answers. Below are the most common questions we've received, but if you have others, don't hesitate to contact us!

Questions about signing up

Having problems signing up for someone's signup sheet? Maybe one of these answers can help.

How do I undo, edit, or remove my signup?

Currently, you can't.

This is a feature very high up on the priority list, but it just didn't make it in before launch. What's so tough you ask? Well, since an account isn't required to sign up, it's tough to lock down the edits and deletes to only the person who originally created them. Don't worry though, we have some ideas on how to take care of this, and we'll address it as soon as possible!

Who is this weird person that signed up?

Are you seeing a name of someone you don't recognize? There's a few possibilities as to what is going on. By design, signup sheets can be accessed by anyone who was sent a link to it. So, most likely, whomever it is was sent a link, and signed up just like you. Is their name misspelled or confusing? There's a good chance they're on this page too, reading up on why they can't go back in and modify it!

What prevents me from signing up someone else?

Nothing, really. And this can be a good thing - suppose a couple of your non-tech savvy friends or relatives can't, or are unwilling to use the site, you could enter their signup for them. Or, if you're all hanging out together, it might be easier to just have one person sign up the group.

Of course, this also means you can sign up someone without their permission. I know, I know, it'd be really funny to sign up Steve to bring potato chips, given the "Great Chip Disaster of '05". And, truth be told, we couldn't prevent you. Just know that doing this makes you a meanie. And no one likes a meanie. No one.


Questions about creating a signup

Stuck while creating a signup sheet of your own? Sorry about that, despite our best efforts to streamline the process, there's still some work to be done.

First, don't panic!

If you didn't save, or later lost, the link to your signup sheet we gave you when you first created your signup, don't worry. As long as you still have the editor or the signup sheet itself still open, you're safe. The link is the same as the URL (commonly called the web address) of the signup sheet. You'll find the URL at the top of your browser window, and it'll look something like this: https://bringthecups.com/abcd1234. Note, if the URL ends with "?edit", you'll want to remove that before sharing the link!

If you lost your link AND closed the editor and/or the signup sheet, you're not out of luck yet. Web browsers typically keep a history of sites you visit, and your signup sheet is probably saved there. On desktop computers, most browsers will show you your browsing history when you press "Ctrl + h" on the keyboard. On mobile browsers, there's either a book icon, or an ellipsis ("...") icon you click that will take you to your history (note: on iPhones, after clicking the book icon, you'll likely need to click a clock icon to view your history). Once you've recovered the editor page or the signup sheet from your browser's history, you can follow the steps in the first paragraph.

If you lost your link, closed all your browser windows, and don't have, or can't find, your link in your browser's history, all hope isn't lost yet, but we're getting close. If you weren't very far along in creating your signup, your best bet is probably to just start over (and save the new link!). If this would result in a large loss of time, please contact us! and we'll try & help you recover it!

Because we don't require an account to make a signup sheet, we don't have a way to associate a signup sheet with its original creator. Instead, we generate a random link for the signup, and ask you to keep it safe. Later, once you're ready to publish your signup sheet, you can share this link with whomever you like.

Later, we plan on introducing optional accounts that will let us provide a dashboard for you that will list all your created signup sheets - a great feature if you're going to be creating multiple or recurring signups!

Where is the XYZ feature?

That depends mostly on what feature you're looking for. To the right of each signup sheet item, or underneath them if you're on mobile, are several buttons that let you do things such as add a checklist of items or switch to a paid signup sheet item (coming soon). If you're looking for a feature that's not there, chances are we don't have it. If this is the case, please let us know what you were looking for - we're always looking for new ideas or features to add!

Why can't I have unlimited signup sheet items?

The limit of 10 signup sheet items per sheet was added to keep our storage costs under control. In the future, we have plans of added premium features that will allow things such as unlimited signup sheet items.

Why can't I change my signup after I published it?

The assumption is that once a signup is published, it will be available for other people to sign up for. So, if you were able to modify it after publishing it, it could lead to lots of confusion as items change as, or after, people sign up for them.

As an example, imagine a scenario where you sign up to bring the cups to a party, and later, when you arrive at the party, the host asks "where's the cake you promised?". You pull up your phone and review the signup, and sure enough, there you are, signed up for cake. Bad. Very bad. And that's the issue - if the host published the signup, then changed "bring the cups" to "bring the cake", you'd have no idea your signup was changed!

But I really need to change it!

If you really, really need to change your signup sheet after you've published it, you can contact us and we'll do our best to help you out. Be warned however, whenever we "unpublish" or edit a published signup sheet, any existing sign ups will be wiped out!

Why aren't you emailing everyone for me?

There are probably lots of different ways you talk to your friends and family online, and most likely, they're aren't all in the same place. And, more and more, email is everyone's least favorite way of communicating. So, instead of forcing you to collect everyone's email addresses and re-typing them here, we figured we'd give you the tools to share the signup sheets however you like, and you can take care of the rest.


How can I contact you?

Have a question that you just can't answer? We're here to help. We do our best to answer any and all questions we receive, but we operate with a very small staff, so it might take some time for us to respond.